![]() ![]() And you’ll be much more productive after taking a moment to reconnect with yourself. You have your phone, if the world is on fire, you’ll know it. So, go out for coffee! Call your mom! Swing by the grocery store when no one else is in there! Go to the gym! It’s ok to step away for a moment to catch your breath. When you’re in an office, you and a friend will go out for coffee at 10am. I block off my lunches, I plan excursions. Remember that flexibility that was so exciting? You have it. I don’t always go to it, but I always have the option to get out. One thing I learned quickly was, if you don’t set boundaries, no one else will do it for you. So I built myself a calendar, and asked for a WeWork space. When that already multi-purposed room suddenly also became my office, I took a turn to the over-side-of-whelmed. It wasn’t only that my physical space that was suffocating, it was that I never knew when I could shut off. Did I wait until my boss’ little green light when to gray? Did I wait until everyone’s little green light went to gray? Did I stop when the work was done (which it never is)? I live in a studio apartment in New York City. It is one room that houses every single item that I own. I had to buy a wall mount with a swivel for my TV because I A) didn’t have room for a piece of furniture to put it on and B) needed to have it move from when I was watching on my loveseat (not enough room for a full couch) to when I was watching it in my bed. All of this to say, I don’t have a lot of space. A little “hey, I can’t hear you, and think what you’re saying is important so want to make sure I know what’s going on” is much better than disappearing because you’re not physically there. Often times, I have to tell people to get closer to the speaker. Yes, it can disrupt the flow of conversation and yes, it makes me feel like I’m nagging, but is the alternative better? The alternative is adding no value, tuning out, and missing things. Sometimes I need to talk louder or over people to be heard. Once you’re on, it can be hard to get a word in edgewise. Group meetings are the hardest for this, but (similar to being a woman in any business meeting) you just need to speak up for yourself. I integrated my UberConference number into my calendar so I wouldn’t forget. If there is one and they forget to call in, I slack entire channels instead of just one person to remind them. I try to check every meeting at the beginning of my day to make sure there’s a dial in. “They forgot about me,” I thought. And while sometimes they were just looking for a conference room or having trouble with the dial in number, other times I was right that they totally forgot, and that didn’t feel great. People should remember, but sometimes they just don’t, and you just have to roll with it. Welcome to at least 3 minutes of my day, every day. When this first happened, I was sad. You’re listening to the UberConference twangy, country hold music for the 3rd time. Picture this. You’re on a call. You’re alone. And that’s ok, because you can ping someone else.Īlso, spread these people across functions throughout the organization if you can. So if you have a customer experience question, you have a customer experience person to start with. He or she may redirect you, but that’s fine with you. You want the right person, and your network can help you find that person. We’ll also send you an email.You go to your network. Set yourself up with a few people (some on your team, some on other teams) that are receptive to a quick “hey, you got a sec?” And make it a few because sometimes that person does NOT have a sec, or sometimes they’re the headphones person on snooze mode. If you contact Uber through, you’ll receive a notification on your phone (if you have notifications enabled) letting you know that you’ve received a response. Contact our team 24/7 via the Help section of the Uber app, or submit a question at. Uber’s in-app help section also offers advice on various rider topics, such as how to retrieve a lost item. The Uber website also offers a number of guides on how Uber works, explaining how to use the app and its many handy features. Search for the category that matches your issue or just type in a keyword to search for a help page. The help centre provides guides and information on a variety of topics, with dedicated sections for all users. Get answers to frequently asked questions at, or tap Help in the app menu. Whatever your issue, Uber has a variety of user-friendly support features to make sure that you get the help you need, regardless of the situation.
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